Use AirDroid Business to streamline IT resources, reduce cost, and increase efficiency
Use AirDroid Remote Support to provide 1-to-1 remote assistance & troubleshooting for clients, staffs, and business partners
Help your customers and employees troubleshoot a device or equipment remotely using their device camera. Use voice chat to avoid any miscommunication so issues can be fixed instantly.
Simple issues can be fixed right away without being on-site. Before sending your technicians, you can examine the situation first so that everything can be set up in one go.
Provide accurate consultation to managers or technicians on-site and use remote camera and voice chat to work on complex issues together.
AR camera gives you the ability to visualize physical devices and troubleshoot equipment all from the comfort of a computer.
Gain access to a remote device's camera and see the situation real-time without being on-site.
Place 3D markers onto real world objects to highlight the areas or parts that need fixing.
Speak directly to the customer or employee on the other side of the screen to give instructions or acquire information.
You have access to many tools to help you manage and monitor your support operations, giving you the ability to always find things to improve.
Closely watch your members' hour usage, including daily and monthly summary and individual usage. Have a bird's eye view of your support team's operations.
Add seats and invite members to provide support for multiple customers and employees at the same time.
See every support session and details like session owner, duration and connection status. Gain insights to make adjustments and optimize workflow.
Troubleshoot digital signage, POS, or kiosk to minimize any service downtime without impacting business operations.
Provide support and instructions for any piece of equipment or hardware to customers and employees without going on site.
Walk the customer through examining and fixing a car issue to help them get back on the road.
AirDroid Remote Support also offers robust features for remotely troubleshooting software issues, including real-time screen sharing, voice chat, remote control, gestures, markup, and more.Learn more