How to Fix iPhone Stuck in SOS Mode
Apple’s Emergency SOS service allows users to call emergency contacts even when the cell service is cut off. But even this advanced facility isn’t immune to minor bugs.
Recently, thousands of users witnessed an irritating issue when their iPhones got stuck on the SOS screen unexpectedly. This is a common problem that can arise because of a variety of technical and software glitches in your device.
But fret not. This guide will walk you through why the is iPhone stuck in SOS mode and how to fix it effortlessly.
Part 1: A Quick Review of the Possible Solutions for iPhone stuck in SOS mode
A quick and easy method to get the iPhone out of SOS mode. It refreshes your device and eliminates any temporary glitches in its system.
Solution 2: Remove the SIM and Put it Back On
This is a great way to refresh the network connectivity settings and to make sure your SIM is inserted properly.
Solution 3: Update iPhone in Recovery Mode
Installing the pending iOS updates automatically fixes a myriad of issues in your iPhone including SOS emergency stuck. Normally, it takes an hour or so to download and install the iOS updates.
Solution 4: Restore iPhone via iTunes
It’s a two-fold method that requires putting your iPhone into the “Recovery Mode” followed by restoring it via iTunes. Use it as a last resort as it wipes out all your data.
Solution 5: Contact Apple Customer Service
If nothing works, try contacting Apple Customer Service. This solution takes a lot of time as the serviceman tries to detect the issue in your device and provides the relevant workarounds.
Part 2: Why is iPhone Stuck on SOS Mode?
Before heading to solutions, you need to understand why your iPhone 13 is stuck in SOS mode. Here are the possible explanations for this frustrating issue:
Accidentally Entered the SOS Mode: Typically, rapidly pressing the side button five times triggers the SOS mode. It may occur that you have enabled the SOS mode on your device.
Wrong Key Combination: It may happen that you have entered the wrong key combination like pressing the Power, Volume Up, and Volume Down buttons together, which also activates the SOS mode.
System Glitches: Glitches in the network settings or system software often lead to the iPhone getting stuck in SOS mode. This is usually the most common reason for this problem.
Updates Not Installed: If you have not installed the pending iOS updates, it can cause all sorts of performance issues including iPhone stuck on SOS mode.
Regardless of the reason, you can easily troubleshoot the SOS stuck error with the below workaround.
Part 3: How to Resolve iPhone Stuck in SOS Mode
Apply the below solutions in the same order until you get the issue fixed and your device is working properly.
Solution 1: Force Restart
Force restarting is the official way to exit the iPhone 14 stuck in SOS mode. So, whether you have triggered the Emergency accidentally or it occurred unexpectedly, force restart the device.
Here’s how to do that:
Step 1: Press and quickly release the Volume UP button and repeat the same for the Volume DOWN button Volume DOWN button.
Step 2: Then, long press the SIDE/POWER button until the Apple logo appears on the screen. Swipe the slider to shut it down.
Step 3: After a few seconds, press and hold the POWER button to turn it on.
Refer to the Apple Force Restart Guide to understand the procedure for any specific iOS model or version. Now, confirm if the iPhone is still stuck in the emergency SOS mode. If yes, jump to the next part.
Solution 2: Remove the SIM and Put it Back On
The SOS Emergency mode is enabled when the cellular service is out. It may happen that your SIM card is displaced or malfunctioning for any reason.
So, the next thing you should do is remove the SIM card and insert it back. If you’re lucky, it will get the iPhone out of SOS mode. Else, continue reading.
Solution 3: Update iPhone in Recovery Mode
Are any iOS updates pending on your iPhone? Not installing the update can lead to all sorts of performance-related problems including the iPhone stuck on emergency SOS. It’s recommended to install the software updates when they become available.
As the iPhone is stuck on the emergency screen, you need your PC to complete the task. Here’s how to do that:
Step 1: Make sure the latest version of iTunes is installed on your PC. Connect your iPhone to it.
Step 2: When iTunes detects the device, force restart the iPhone (Solution 1) to put it into the Recovery Mode.
Step 3: Now, click the “iPhone” icon and hit “Update” in the Device tab.
Step 4: Wait for the process to complete.
Solution 4: Restore iPhone via iTunes
If the above solution didn’t work for you, worry not. You can try restoring the iPhone to its default settings using iTunes to get it out of the iPhone stuck on SOS only error. But before you proceed, remember that it will clear all the data on the iPhone. Be sure to back up the iPhone first via iTunes.
Follow the below steps to back up and restore your iPhone if it’s stuck on emergency SOS:
Step 1: Open iTunes, connect your iPhone to it, and click on “Back up Now” in the Summary tab.
Step 2: iTunes will take some time to complete the backup process.
Step 3: When it’s done, click the Restore iPhone option as shown in the figure. Confirm your action and wait patiently.
When it restarts, start setting up your iPhone. To get back the lost data, simply use the “Restore Backup” option to get it back. And you’re good to go.
Solution 5: Contact Apple Customer Service
As a last resort, try contacting Apple customer service and explain the problem you’re experiencing. The support staff might provide insights into how to fix the iPhone stuck on emergency SOS as they are well-trained to handle such issues.
To contact the Apple support service:
Step 1: Go to https://support.apple.com/ and click on Get Support.
Step 2: Describe your problem and hit Continue. You can also select the device type.
Step 3: Next, select either Call or Chat to get in contact with the serviceman.
Chances are they will ask you to visit the nearby Apple repair store and get your device examined for hardware issues.
Bonus Tip: Use AirDroid Personal to Transfer Data Between iPhone and PC
Having a tool that can transfer data across different platforms and devices wirelessly always pays off. In this regard, AirDroid Personal stands out as the best software for cross-platform file transfer. Whether you want to move data between iPhone and PC, iPhone and Android, Android and Mac, or any two devices, it got you covered.
In addition, AirDroid boasts stellar remote management features. You can manage the phone’s internal files, SMS, notifications, calls, and other apps wirelessly from a computer. The best thing about AirDroid is its free web version, AirDroid Web, which works seamlessly on all web browsers.
Follow the below steps to move data from PC to iPhone:
Step 1: Run and sign up on the AirDroid Personal app on your iPhone.
Step 2: Under My Devices, tap the AirDroid Web scan icon and scan the QR code on the AirDroid Web main page.
Step 3: You’ll see a lot of options on its home page. Click on Files and hit Upload File/folder to transfer files from your PC to the iPhone.
Simply, reverse the steps if you need to move data from the iPhone to your computer.
Final Remarks
Getting stuck on the Emergency SOS screen is a nightmare for any iOS user. But with this guide, you can easily get it fixed and make your iPhone work normally again. Start by restarting your device and updating it. Or else, restore it via iTunes or seek official help from the Apple Support service.
Besides, you can use AirDroid Personal to transfer unlimited files between your iPhone and other devices wirelessly. This feature-rich program comes in both mobile and desktop versions as well as in online version.
Download it for free and explore what it has in store for you.
FAQs
1. How do I reset my iPhone when it won’t respond?
To soft reset your iPhone stuck on the black screen or emergency SOS:
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo.
- Slide the power glider to switch it off.
- Press and hold the power button to turn it back on.
2. How do I stop my iPhone from calling emergency contacts?
To disable the emergency SOS on an iPhone, you need to turn off the Auto Call.
- Go to Settings > Emergency SOS.
- Turn Auto Call off.
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