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How to Fix Google Maps Not Working? [2023 Guide]

Elsa Updated on Aug 25, 2023 Filed to: Parent Control

You probably have used Maps, the excellent web mapping and navigation application developed by Google, for Android smartphones. It offers satellite imagery, street maps, 360° panoramic views of streets and buildings, real-time traffic conditions, geographic information system (GIS) functionality, and route planning for traveling by foot, car, bicycle, or public transportation.

Google Maps not working

Undoubtedly, Google Maps is one of the most innovative applications used by millions of users worldwide; however, sometimes, some bugs or issues may occur while using the application due to several reasons. We will explain how to fix Google Maps not working in this article.

Why Is Google Maps Not Working?

If you're trying to use Google Maps but it's not working, there could be a few different reasons. You may have a weak or insecure internet connection. If you're using a cellular data connection, try moving to a different location or using a Wi-Fi connection.

Google Maps issues

Second, check to see if there are any outages in your area. Google Maps relies on real-time data, so if there's an issue with the servers, it can affect the service. You can check outages on the Google Maps website or the Google Status Dashboard.

If you're still having trouble, it could be a problem with your device, cache memory, or the Google Maps application itself. If there's trouble with a specific feature, like navigation or search, you can check the Google Maps Help Center for more information.

How to Fix Google Maps Not Working on Android and iPhone?

If you're using the Google Maps app on your Android or iPhone, you may have noticed that it's not working as well as it used to. Maps may take longer to load, or you may see errors when searching for a specific location. Fortunately, you can do a few things to settle these issues.

First, close the Map application in the multi-window section and restart Google Maps. If that doesn't work, try restarting your phone. You can try clearing the Google Maps application cache data if the problem persists. To do this, go to Settings > Apps > Google Maps and tap on Clear cache data.

Listed below are all possible methods to resolve any issue causing Google Maps to not function as usual. Following these simple troubleshooting steps may resolve your problems.

Clear the App's Cache & Data

The most straightforward way to get Google Maps working again is to clear the cache data, which usually result in performance and throughput issue for the application.

Clear Cache Data for Android

Step 1: Open settings in your Android devices.

Step 2: Scroll down and tap on Applications.

Step 3: Select the Google Maps application from the list of applications & click on Storage.

Step 4: Select one among the options, "Clear Cache" and "Clear Data."

clear cache or data on Android

Note : If you choose Clear data, the option will erase all saved settings, data, and preferred configurations of Google Maps.

Clear Cache for iPhone

Step 1: Open the Google Maps application on your iPhone.

Step 2: Click on your profile.

click on your profile

Step 3: Click on Settings and scroll down to select About, terms, & privacy.

choose about terms privacy

Step 4: Tap on the Clear application data option.

clear application data on iPhone

Note : If you wish to reset or clear data of an application on an iPhone, you have to delete and reinstall the application from the App Store.

Update Google Maps

It is always a good idea to keep your Google Maps application up-to-date on your iPhone and Android devices. With each new update, Google Maps usually comes with new features and bug fixes. By keeping your application up-to-date, you can ensure that it is working correctly and that you are getting the most out of it.

update your Google Maps

To update Google Maps on your iPhone, simply go to the App Store and check for updates. For Android devices, you can either go to the Google Play Store or visit the Google Maps website to check for updates.

Restart the App

The Map application on your Android or iPhone may require a restart if you notice interruptions in functionality. To restart the app, close the application and then reopen it.


Tap twice on the home button and move all Apps vertically off the interface.


Based on your device manufacturer, either press the multi-window touch shortcut. All Apps are displayed, or press the "Recents" button and close all of the Apps off the side of the screen.

Check the Internet Connection

Network settings for iPhone

iPhone users can manually check or install network provider updates:

Step 1: Make sure your device is connected to a secure Wi-Fi or data connection.

check internet connection

Step 2: Click Settings > General > About. You'll have an option to update the network provider settings if any latest update is available.

Step 3: To check the version of network provider settings installed on your iPhone, select Settings > General > About and navigate next to Network Provider.

In case you insert a new SIM card into your iPhone or iPad, you'll need to download their settings depending on your new provider.

Network settings for Android

Step 1: Open your phone's Settings app.

Step 2: Click on Network & internet > Network preferences.

Settings may vary depending upon the brand and manufacturer of the smartphone.

Calibrate Google Maps

Most of the time, location inaccuracy becomes the primary cause of the misalignment of Google Maps on Android devices. If you're having trouble with your maps, try calibrating them to see if this helps.

calibrate Google Maps

Here's how to calibrate your Google Maps compass:

Step 1: Open the Google Maps Application.

Step 2: Hold your phone, and move the device in a figure-eight motion —there is a beam narrow as you move.

After calibrating your compass, your maps should start working properly again. Remember, the process may take a few times to work.

Check the Location

Enable Location Accuracy on Android

You should enable Location services and further configure location settings on your Android devices so that Google Maps can access and use location with appropriate accuracy.

Step 1: Open your Android device's Settings app.

Step 2: Click on "Location." Depending on your device, it may also be named "Security and Location."

Step 3: Turn on the location setting & Select "Mode."

Step 4: Choose "High Accuracy."

enable high accuracy on Android

Check the Location Service on iPhone

Finally, iPhone users must check that location services are turned on. To do this:

Step 1: Open your Settings app > "Privacy" tab.

Step 2: At the top of the Privacy screen, click "Location Services."

Step 3: On the next screen, make sure that the switch is turned to the right and green. In case it isn't, turn it on.

Step 4: Scroll down to your list of apps until you see Google Maps.

Step 5: On the next screen, there are two options "While Using the App" or "Always." To allow the Google Maps application to access your precise location promptly.

check location services on iPhone

Enable Background App Refresh

If having up-to-date alerts from Maps is a priority, consider turning on App refresh for Google Maps. Depending on your usage habits, you can customize which apps do and don't have Background App Refresh turned on. Here's how:

Enable Background App Refresh on Android

Step 1: Open Settings and select Connections > Data usage.

Step 2: Navigate to the Mobile section, and select "Mobile data usage."

Step 3: Click on the Google Maps application and Turn on Background data usage.

enable background data on Android

Enable Background App Refresh on iPhone

Step 1: Open Settings > General and select "Background App Refresh."

Step 2: From the list of apps available, turn the toggle for "Background App Refresh" on or off, especially for Google Maps.

enable background app refresh on iPhone

Restart Your Phone

If you still have trouble with the map application on your phone, you can try restarting your device. This can sometimes help to fix minor software glitches that may be causing the problem.

To restart your Android phone, simply press and hold the power button for a few seconds. Then, tap the "Restart" option. For iPhone, press and hold the power button and then slide the "Slide to Power Off" switch. Once your phone is off, press and hold the power button to turn it back on. After restarting your phone, try opening the map application again to see if it works properly.

Try Google Maps Go

Google Maps Go is a lighter version of the Google Maps app, designed to work smoothly on devices with limited memory and on unreliable networks. It is pre-installed on Android Oreo (Go edition) devices. It's also available on the Play Store. Google Maps Go is separate from the Google Maps app. It's a Progressive Web App (PWA) that doesn't require installation and uses less storage space.

Google Maps Go app

However, it's worth noting that Google Maps Go lacks some features of the full app, such as offline maps, 3D images, and street view. It's optimized for performance and simplicity, making it an ideal choice for users with limited data plans or older devices.

How to Fix Google Maps Not Working on PC?

In today's world of multiple tabs, it is common for old-school browsers, especially Internet Explorer, to become unresponsive. If you've been facing trouble getting Google Maps to work on your Laptop or PC, there are a few things you can try to fix the problem.

First, make sure that you're using the latest version of the Maps app. If you're not, you can update the app by going to the Google Play Store or the App Store. If that doesn't fix the problem, try restarting your computer. If that doesn't work, try reinstalling the Maps app. You can do this by going to the Google Play Store or the App Store, finding the app, and then tapping the "Install" button. If you're still having trouble, you can try contacting Google support.

1. Use a Different Browser

To enjoy the ultimate experience of Google Maps with 3D imagery, real-time location, and Earth view, it is recommended to use the any of these browsers:

  • Google Chrome
  • Firefox
  • Microsoft Edge
  • Safari

2. Clear Your Cache and Cookies

In the settings section of the browser you are using, clear your cache and cookies. This will most likely fix the problem and enhance the experience.

3. Sign Out of Your Google Account

If the issue with Google Maps remains unresolved, navigate to the profile avatar usually available on the right side of the interface. You can see the Google accounts you are logged in to. Select Sign Out of All Accounts.

4. Try Using Incognito Mode

You must use Incognito mode to get the best possible experience when using Google Maps. This mode allows you to access all of the features of Google Maps without storing your search history or personal information. This means that you'll be able to get customized results based on your current location and the places you've searched for in the past.

enable Google incognito mode

To access Incognito mode, Open Google Maps and click on the three dots in the top right corner. Then, click "Incognito mode," and you'll be ready to go. The next time you use Google Maps, give it a try and see how it can improve your experience.

5. Disable All Extensions

It is common for the maps application to malfunction when specific extensions are enabled. If you are experiencing this problem, the quickest way to fix it is to disable all extensions. This can be done by going to the Extensions tab in the settings menu and turning off all extensions. Once this is done, restart the maps application, which should now be working properly.

6. Update Your Browser

Make sure that you're using the latest version of the browser. If you're not, you can download the most recent version from the official website.

7. Reset Google Chrome

If you're still having trouble even after disabling all extensions, you may need to Reset the Google Chrome browser to get the maps application working again. Open settings > Privacy and security and select "Clear browsing data."

8. Reinstall Your Browser

If nothing works, you must delete the browser application and reinstall it from the official website to get the Maps application to work again.

Alternative Workaround to Google Maps Not Working

To overcome the frustration of Google Maps lagging and not functioning correctly, especially when we need it most. Use the AirDroid Parental Control application incorporating the latest technology with live location, geofencing, real-time tracking, GPS navigation, and an easy-to-configure interface to provide an overall lag-free experience.

AirDroid location tracking

AirDroid Parental Control is a powerful, reliable, and efficient application for resolving Android issues and delivering a high-quality experience for Android users. It provides parents with a wide range of benefits, including setting up safe zones, tracking their child's location, and implementing limits on app usage. Among the most valuable features of AirDroid Parental Control are accuracy, precise calibration, and the ability to offer a streamlined experience for the Google Maps application. This application has proven to be extremely useful in keeping kids safe in public places using GPS and location trackers designed for child safety.

How to Set Up

Step 1. Download the AirDroid Parental Control App on your device.

Step 2. Launch AirDroid Parental Control on your device. You will be directed to the sign-up page. Create your account and then log in.

Step 3. Install AirDroid Kids on another phone. After installation, open the app and pair it with your phone using pairing code.

Wrapping Up

Are there any bugs in your Google Map location? You need not worry about it, as the AirDroid Parental Control application is here to help you. The last thing anyone wants to do is stand in the middle of a place without knowing where it is. The GPS usually saves us from these situations and allows us to avoid multiple pushes, as with Google Maps. AirDroid Parental Control monitors the Google Maps, effectively ensuring the safe travel of your family members through an accurate navigation system, so you are never stuck again.

Hottest Questions Related to Google Maps Not Working

1. How to Fix Google Maps Not Working Samsung?

If you have any issues with Google Maps on a Samsung device, close the application and open it again. If the problem persists, clear the cache data in settings > application and restart the device.

2. How to Fix Google Maps Not Working Chrome?

Launch the Google Chrome browser, click on the menu icon, and select settings. Click on the option "Reset and clean up" and tap on "Restore settings to their original defaults on the right side. This will probably fix the issue and delete the temporary files causing the problem.

3. When Was Google Maps 2023 Updated?

The latest update to Google Maps began rolling out on February 24, 2023.

4. How Do I Fix Google Maps with GPS?

The calibration of your location can be significantly affected by the GPS configuration of your smartphone. Google Maps may use other technologies to obtain better location data, so be sure to keep the app up-to-date.

5. How Do I Connect Google Maps to My Car Bluetooth?

To connect Google Maps to car Bluetooth.

Step 1:On your smartphones, Launch the Google Maps application.

Step 2: Click on your profile picture or initial Account Circle > Settings and Navigation settings. Turn on Bluetooth to connect your car.

6. Why Isn't Google Maps Connecting to My Car?

There may be a problem with your Bluetooth connection on your phone or in your car. Restart both Bluetooth devices after you have turned them off. If that doesn't work, try removing your car from your phone's Bluetooth settings and starting it again.

Note : There is a possibility that Bluetooth could be interfered with if the Google Maps cache memory is full.
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Elsa has worked on a number of iOS & Android solutions, she can always find her way around almost any application. She is an accomplished, skilled and versatile writer with more than 7 years of technical article writing experience.
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