Chatting With AI: The Best 10 AI Chatbots in 2023
AI chatbots are now very popular, with over 1.4 billion people chatting with AI worldwide. Several major apps, like Snapchat, Bing, Google, etc., have completely integrated the technology into their software.
However, with more AI chatbots being launched daily, choosing which ones to use may be difficult. This article will highlight the ten best AI chatbots in 2023.
1What Are AI Chatbots?
AI chatbots are computer programs that use artificial intelligence and natural language processing to communicate with humans. It’s almost like chatting with a friend who has all the answers and is always available.
These chatbots have gained massive popularity in the past year due to how advanced and human-like they have become.
2How to select an AI chatbot?
● Advanced AI capabilities and natural language processing: We selected chatbots that can understand human queries and generate responses. The best chatbots are constantly evolving and becoming better at understanding human queries, no matter how complex they may be.
● Use cases and industries: The best chatbots are adaptable and perform well across different industries and sectors. For example, a chatbot should be able to function in e-commerce, finance, and healthcare industries without issues.
● Positive user reviews and testimonials: Since there are several chatbots to choose from, focusing on the ones with positive testimonials helped narrow down the options.
● Proven track record of success: From examining case studies and success stories, we could pick chatbots with an extensive positive track record. We chose chatbots that demonstrate increased sales and customer satisfaction.
3Top 10 AI Chatbots in 2023
This list highlights the most advanced conversational chatbots that are changing customer support and user engagement and offering tailored assistance across industries.
1ChatGPT
Launched in November 2022, ChatGPT by OpenAI is a leading AI chatbot renowned for its exceptional language understanding and generation. It created quite a buzz and has been a beacon for Artificial Intelligence globally.
How to use
Create your account online or when you download the app and start asking your questions. You may have a question limit when using the free version.
Key Features
Much of ChatGPT's popularity is based on its advanced conversational abilities and ability to follow a detailed conversation. The technology has a vast knowledge of different topics and can provide quick responses. You can teach ChatGPT about your business and create anything from blogs to marketing plans.
Pricing
ChatGPT is a free AI chatbot but offers subscription-based pricing called ChatGPT Plus. This costs $20/month, a lower price than initially anticipated by the general public.
Reason for listing
It remains one of the best AI chatbots because it delivers human-like responses and caters to the needs of individuals and businesses seeking seamless interactions.
2Bing Chat
With more people chatting with AI, Microsoft hopped on the train to develop a search engine AI chatbot for Bing Search. Adding Bing Chat to Bing Search allowed Microsoft to take a bite out of the search engine market— A business environment primarily dominated by Google.
Key Features
Bing Chat lets you chat with its AI chatbot instead of filling out search queries. Bing Chat is available for all users; you don't have to log into a Microsoft account to access it.
Pricing
It is free and accessible from the Microsoft Edge browser.
Reason for listing
Bing Chat is Microsoft's version of ChatGPT; however, it is powered by the same AI model from OpenAI, the creators of ChatGPT. The significant difference between the two is that Bing Chat is easier to access.
3On Social Media: Snapchat My AI
Following the recent releases of AI chatbots, Snapchat launched 'My AI' on the app. It is a chatbot built to aid content creation on the platform. Snapchat’s AI chatbot is available to all Snapchat users on the app and, more recently, on mobile.
How to use
Go to the chat section on the left side of your app and click on ‘My AI’ to start chatting.
Key Features
Snapchat's My AI is a chat companion that provides personalized answers to queries on various topics, including finance, relationships, gift ideas, and more. It appears like a pinned chat at the top of your chat list, so you can rename it to anything you want, even though the AI will not recognize the name.
Pricing
It is a free AI chatbot available for Snapchat users on Snapchat mobile and, more recently, on Snapchat desktop.
Reason for listing
It uses the same language learning model as chatGPT but has some additional features. For example, it doesn't stay constant; it evolves to know you more as you chat with it.
4Build Your Custom AI Chatbot Without Code: ChatInisght
ChatInsight.AI is an innovative platform that leverages artificial intelligence to provide valuable insights and analytics from chat conversations. Whether it's customer support chats, team communication, or any other type of text-based conversations, ChatInsight.AI can help businesses and individuals extract meaningful data and improve their communication strategies.
How to use
ChatInsight.AI can be easily integrated with popular messaging platforms or customer support systems. Once integrated, the platform automatically analyzes the chat conversations and provides insights in a user-friendly dashboard. Users can then utilize the insights to improve customer service, identify trends, or enhance team communication.
Key Features
The AI chatbot can identify recurring topics or issues discussed in the chats, enabling users to address them proactively. Users can track key performance indicators such as response time, resolution rate, and customer satisfaction scores.
Pricing
It is free to try with ChatInsifht, and the pricing for ChatInsight.AI varies depending on the specific plan and features you require.
Reason for listing
By understanding customer sentiments and identifying common issues, businesses can improve their customer support strategies. ChatInsight.AI provides valuable data that can be used to make informed decisions about product improvements, marketing strategies, and more. Teams can benefit from insights into their communication patterns, leading to more effective collaboration and productivity.
5Chat For Fun: Chai
Chai is the perfect solution for people that want to chat with AI for fun. This platform allows you to interact with multiple AI chatbots. Chai is still in the developmental stages and constantly collates messages from multiple users to build its knowledge base and train its language models.
Key Features
Unlike other chatbots where you chat with a single AI, this platform offers an impressive collection of pre-existing chatbots to suit various needs. You can customize and create chatbots that align perfectly with your preferences and give them a unique name and personality.
Pricing
The Chai app is entirely free, making it even more accessible for you to enjoy on your Android or iPhone device.
Reason for listing
Chai is exciting because it allows you to build and deploy your chatbots using the Chaipy Python library. You can join the waitlist to get access when it launches.
6Chat With AI About Everything: Cleverbot
Although AI tech seems new, Cleverbot was first launched in 2008. It was created as progress from its prototype, Jabberwacky, a 1988 chatbot project launched online in 1997 and is often referred to as the 'Original Chatbot.'
How to use
Click on the website and start chatting for free. You can chat about anything and get a natural response.
Key Features
It can recall past conversations, offering personalized and tailored answers to queries. It’s also remarkable in recognizing and responding to slang, humor, and sarcasm, making interactions more engaging and lifelike.
Pricing
Cleverbot app is free to use, but the API for integration is available between $10 and $200 per month.
Reason for listing
Cleverbot is powered by a unique and advanced AI algorithm that continually learns from user interactions. This helps it understand the context of conversations and can provide natural and helpful responses.
7Social Companion Chatbot: Kuki
Think of an upgraded Siri or Alexa, but one you can have a detailed conversation with; that’s Kuki. Kuki is regarded as one of the most human-like AI chatbots today. Formerly known as Mitsuki, this fascinating Metaverse chatbot introduced herself as an 18-year-old female.
How to use
Just click on the website and create your account. Once done, you can start chatting with Kuki for a fee.
Key Features
You can interact with Kuki through its accessible online portal and on multiple platforms, including Facebook Messenger, Twitch group chat, Telegram, and Kik Messenger. Kuki also actively interacts on Discord and social media platforms, including Instagram, TikTok, YouTube, and Twitter. She is also involved in gaming with a dedicated game on Roblox.
Pricing
Pandorabot offers three plans for Kuki– Community Service (free), Shared Service ($75/month), and Dedicated Service ($1500/month).
Reason for listing
Kuki remains one of the best because it is an ever-evolving AI project, continuously learning human language and interactions. It is an extremely versatile chatbot and can go from a friend to a supermodel. We are fascinated to see how Kuki evolves.
8For knowledge base: Cody
Cody is an AI chatbot designed as a virtual employee for businesses. It can be anything from a marketing assistant, HR expert, creative director, or business consultant to an IT support chatbot. It uses the same language learning technology as ChatGPT but was trained further to be an intelligent part of your work team.
How to use
Create an account and upload data about your business to build its knowledge base. This information helps Cody analyze information to produce contextual answers and solutions without needing manual searches.
Key Features
AI is a trainable AI assistant that offers tailored support for your team, including answering questions, assisting with creative work, troubleshooting, and brainstorming. The chatbot can also troubleshoot issues, brainstorm ideas and offer insightful solutions to business problems.
Pricing
You can use it for free by registering a personal account, but it is limited to only 250 monthly queries. Three paid plans give you access to more features— Basic ($29/month), Premium ($99/month), and Advanced ($249/month). Each of these has its unique access levels and features.
Reason for listing
Cody remains one of the most reliable assistant AI chatbots because it builds a customized knowledge base from the information you teach it and becomes aware enough to offer instant solutions to issues. Cody can also perform a wide range of tasks in all languages and can easily be shared with your employees, making it an all-in-one solution for businesses that need help.
9For content writing: Jasper
Content writing chatbots have become incredibly popular in the past year, with Jasper being one of the most widely used ones. Jasper is regarded as one of the best writing AI tools used by over 100,000 global marketers.
How to use
Click on the website, buy a plan, and start asking your questions! It’s that simple. It takes hundreds of hours off content writing tasks by creating different kinds of content, from blog posts to end-to-end marketing campaigns.
Key Features
Its user-friendly design makes it easy to use. You can teach your brand voice and tone to Jasper and watch it replicate across all the content it provides. You can ask Jasper to generate content ideas, write blog posts, copy ads and landing pages, etc. The app can also create full marketing campaigns, art, and research.
Pricing
You can use it for free by registering a personal account, but it is limited to only 250 monthly queries. Three paid plans give you access to more features— Basic ($29/month), Premium ($99/month), and Advanced ($249/month). Each of these has its unique access levels and features.
Reason for listing
Many other AI content-writing chatbots tend to create repetitive or false content. Jasper has an extensive knowledge base of very niche topics, which helps it create factual information. Another great feature about Jasper is that it remembers previous conversations to provide a better context for a seamless storyline. From writing poems to generating daily horoscopes, you can have fun with Jasper and explore its creative capabilities in 29 languages.
10A Virtual AI friend: Anima
Need a virtual friend that’s always there to talk to you? Anima AI is a super-intelligent AI friend and companion designed to listen to and understand your feelings. It is unique from other AI chatbots because it’s designed to mimic a true friend that supports you.
How to use
Anima is available as a mobile companion on Google Play Store and App Store. Users must share their names and pronouns and choose the avatar and even personality of the chatbot persona to create a match.
Key Features
You can choose your avatar, passions, and what you want to discuss. This way, the conversations are tailored to your needs. It is not available as a web page but as a mobile app on Android and iOS.
Pricing
Anima has a free version and three pricing tiers: $7.99 for 1 month, $39.99 for a year, and $99.99 for a lifetime.
Reason for listing
Anima offers emotional support like a friend and is available 24/7. The chatbot can engage in serious conversations, offer great advice, or discuss your thoughts. It is quite empathetic and offers judgment-free conversations.
4Use Cases for AI Chatbots
AI chatbots have multiple use cases at different levels, from businesses to individuals. Here are some of the most common use cases for AI chatbots in business.
● Customer service and support
AI chatbots can handle customer support 24/7 and do not need lengthy training sessions. They provide instant customer assistance by handling queries, troubleshooting issues, providing product and service information, etc. AI chatbots can also help answer FAQs. Customers ask questions, and the chatbot will respond.
● Sales and marketing automation
AI chatbots play a vital role in automation in sales and marketing. They can engage with potential customers, qualify leads, and provide personalized recommendations based on customer preferences and behavior.
For example, AI chatbots can offer lead magnets like discounts to your customers, encouraging them to share their emails or phone numbers. These chatbots can also learn to streamline the sales process by matching customers to specific sales reps based on their needs, offering product recommendations, and easily handling transactions.
● Personal assistants and productivity tools
Picture Siri from Apple or Alexa from Amazon, but armed with comprehensive and detailed information about your business in its database. AI chatbots can easily be trained to understand your business goals, processes, team workflows, and customer needs.
This equips them with enough knowledge to answer questions and provide tailored support to your employees and customers without downtime. Eliminating the human factor in this use case will boost overall productivity and reduce operational costs.
● Language learning and translation
If you run an international business, you need adequate translation services to communicate effectively with your customers worldwide. AI chatbots have natural language processing (NLP) capabilities that enable them to comprehend, provide language lessons, offer vocabulary assistance, and even facilitate real-time translation for your business. For example, a word can be translated directly but in a different context from what the customer intended to convey.
In this case, the chatbot still needs the help of human linguists to educate, offer contextual translations, and introduce them to new vocabulary. AI language learning capabilities are rapidly evolving, and the more it is taught and used for contextual language learning and translation, the better it becomes.
● Social media interaction and marketing
A huge chunk of your ideal audience is likely on social media. Several AI chatbots make it easy to start and maintain conversations with your audience from your paid ads on social media. For example, Facebook messenger bots will send customers directly to your chosen chatbots when they interact with your ad. These chatbots provide a fun and interactive experience similar to human interaction, helping you maximize all your traffic and generate leads.
5How to Use AI Chatbots Successfully
Implementing AI chatbots in daily processes for businesses and individuals is easy. However, since AI operates with a certain ‘garbage-in-garbage-out' process, you must do some work to get the best results. Let’s explore how businesses and individuals can use these chatbots successfully.
For Businesses
● List all problems.
The first step to implementing AI chatbots is to list all the business problems you want to solve with the chatbot. Separate these issues by the department and rank them on a scale of preference, highlighting the most pressing ones. For example, marketing problems could be lead generation or that customers don’t know about your best products and offers. Another problem could be slow response times from customer service reps. These are issues an AI chatbot can address.
● Pick your desired communication channels.
AI chatbots can seamlessly integrate with different communication channels. For example, if your main audience is on WhatsApp, you should choose a chatbot dedicated to WhatsApp marketing, like Agentbot, MessengerPeople, etc. A multi-platform chatbot like Botbot would work best if your audiences are on different communication channels. These chatbots also work in-house on your communication channels like Slack and your website.
● Choose the perfect solution.
Once you know what problems exist and where you need to use the chatbot, you can now choose the perfect solution for your business. Try a few to see which works best. Don’t be afraid to sign up for a few free trials and product demos until you find the best fit for your business.
● Have fallback options
Note that many AI chatbots are still in developmental phases and are prone to providing false information and having artificial hallucinations. Ensure you have effective contingency plans that can run during downtimes so you and your customers don’t miss a beat.
For Individuals
● Ask clear questions
AI chatbots provide answers based on the information you feed them. So, the clearer your queries, the more concise the answers will be. Avoid broad questions when chatting with AI, and try to be as specific as possible to get the best results.
For example, consider these two question formats:
“Write a social media content strategy for my SEO audit business.”
Vs
“My SEO audit business focuses on helping B2B clients in the US improve their ranking potential. Ask me questions to help you write a detailed content strategy for my Linkedin and Instagram page.”
The first question may prompt a broad answer that will likely not be helpful. However, the second question will prompt the chatbot to ask you the necessary questions to help it respond with more concise and helpful information.
● Train the chatbot effectively
AI tech depends on humans to learn, adapt and improve. To get the best results with your chatbot, you must invest time in training it and updating its knowledge base. This could mean asking the same questions in different formats to compare and analyze results and feeding it with updated information.
● Regularly analyze and optimize
Monitor performance and use data to optimize the chatbot's effectiveness. Also, stay updated with any advancements to keep refining the chatbot as you use it.
6Final Thoughts: Chatting With AI
These 10 AI chatbots have completely transformed the way we chat online. They act like human virtual assistants and even friends by providing tailored support and participating in meaningful conversations. Chatting with AI has also become a part of many business operations today, from customer support to improving productivity.
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