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How to Fix Android Messaging not Working

Charudatta Updated on Apr 15, 2024 Filed to: File Transfer

For many of us, text messaging has replaced phone calls as our preferred method of communication. The reason why many individuals prefer it over calling or even meeting in person is because it's fast and easy. Thus, whether it's for work or to keep up with friends, not being able to use your messaging app can be very frustrating.

Whether you use Samsung messaging or any other Android phone messaging app, sometimes glitches can occur, and your app might stop working. There are a lot of different reasons why this might happen. Let's find out all about them and learn how to fix Android messaging not working.

Part 1: Why Your Android Messaging App Isn't Working

If your text messages are not sending or text messages are not received (or both), then your messaging app might be having issues. There are a lot of different things that might have gone wrong, and the first step to fixing it is to find out what went wrong. If you can find the reason, fixing the problem becomes much easier.

Not Being Sent

If you are using the default messaging app, then your texts might not be sent because you have no credit on your sim card. It might also be a network connectivity issue.

If you use other messaging apps that require the internet, then your Wi-Fi connection might be a problem. There could also be server issues or global blockages. If you have been on social media, you might have experienced a few times when the apps like Facebook, Messenger, WhatsApp, Instagram, etc., stop working. This can happen because the site is down.

Not Receiving

When someone sends you a text message and you're not receiving it, it can be for any of the reasons mentioned above. Or it can also be that they have got the wrong contact number for you. You could also have blocked their number and forgotten about it. It could also be a bug or glitch in the app, in which case you would be able to neither send nor receive texts.

You won't be able to send or receive texts if your flight mode is turned on as well. So you can check for that feature to see if it's off.

Part 2: What To Do When Your Android Messages App Isn't Working

If you have figured out why your messages app isn't working, then you can just fix that issue. Otherwise, you can follow these steps and see if any of them work for you.

Check Your Phone's Settings

You will usually find that there are some features or settings that are causing your messaging app to not work properly. So if you're not sure what went wrong, start by checking whether you have credit on your SIM card. Check whether you have a working internet connection. You can do this by checking if other apps are working properly with the internet.

Check whether the flight mode on your phone is turned on or if you have a Do Not Disturb profile setup. This can often be the case because you might have accidentally tapped on the flight button and forgot to turn it off. So the first thing you should do is see that these features are set up properly. If they are, then move on to the other steps.

Force Stop Messaging App

If you can't open your text messages or can't even launch the app, then it might be a bug or a glitch. No matter what kind of messaging app you use, try force-stopping it and then relaunching it to see if the issue is fixed.

To force stop, follow these steps:

Step 1: Go To The Settings App

Open your Settings app and look for the App Manager. Depending on which Android model you use, this might be a little different. You can usually find this Setting under App Manager or Apps.

go to settings manage apps

Step 2: Go To Messages

Inside your App Manager, you need to scroll and find the Messages app. If you use another messaging app like Messenger or WhatsApp, find that one instead.

select messages

Step 3: Force Stop The App

Once you tap on it, you should see a force stop button. Tap on it to force stop the Messages app. Alternatively, you can also clear the cache instead of force-stopping and see if that works. Now you should open your Messages app and see if it's working again.

force stop

Restart Your Phone

Often a lot of your smartphone's problems can be easily fixed simply by restarting your phone. All internal settings are reloaded, so this can often fix any bugs or issues that might be stopping your messaging app from working.

restart

To restart your phone, click and hold the power button until you see the restart button show up on your screen. Tap on it, and your phone will restart. Once it starts up again, open the messaging app to see if you can use it again.

Get Messages to Default

If you have other messaging apps that you use and you have made them the default app by accident, or intentionally, it can often mess with the default messaging app or the stock messaging app for Android. So that might be why you're not able to send or receive text messages with the Message app.

If that's the case, follow these steps to make it your default app again.

Step 1: Go To Settings

On your phone, open the Settings app and navigate to the App Manager or Apps.

Step 2: Go To Default Apps

From the menu, tap on the Default Apps option. Then go to Messages and choose the Messages app as the default messaging app. See if that fixes the problem.

default app sms app

Part 3: Messaging App Alternative

In case none of the solutions work for you, you can use an alternative app to send your messages like AirDroid Personal. AirDroid is a multipurpose app, and you can add friends to it and use the app to message them and send and receive photos! If your messaging apps aren't working, you can use AirDroid instead.

What's more, you can also use AirDroid's web client to remotely use the Messaging app on your phone and see if that works. Not only can you load all your contacts on AirDroid, but you can access all your previous messages and chat histories as well with this app.

airdroid web

So in case your Messages app isn't working, you can use the web client to access your Messages. You can sync up your notifications and alerts and get notified from your computer if you get any new messages as well. It's very useful, even if your Messages app works fine.

You can also use this app to remotely control your phone in case there's a problem with the screen. Navigate through your phone and use the messaging app by remote control as well. So there are many ways to access and use your Messaging app with AirDroid.

Besides, we recommend AirDroid Remote Support for personal, which helps you establish a connection between you and your partner, providing the most intuitive and convenient way to demonstrate your problem and receive instant help. You can share your screen, receive a call, and send messages to have your partner quickly understand the problem and then provide useful suggestions. Besides phone issues, your friends and families may have other problems that need you to take a look, problems like not Android messaging not working can be easily solved.

And Remote Support for business with AR camera, designed for all types of equipment to assist with hardware issues. Simplify troubleshooting by letting IT staff see what you see through screen sharing, and improve communication by annotating real-world objects with 3D markers.

AirDroid Remote Support for business

Part 4: Conclusion

So, next time you face an Android messaging not working issue, you can easily fix it yourself without having to go through any trouble. Since the messaging app is a very crucial part of any phone, it's best not to leave this lying around and get it fixed as soon as you can. Luckily, it's usually nothing serious, and a little restart can fix most issues.

FAQs

Why is my Messenger not working?
Charudatta
Charudatta
If you use the Messenger app by Meta (Facebook), then you might face Messenger problems every now and then. It might be due to a lack of internet connectivity or Messenger bugs, or even a server issue. Check if your internet is working properly, and try re-installing the app. More often than not, it gets fixed by itself with time.
Do you need an internet connection to send messages?
Charudatta
Charudatta
Depending on the type of messaging app you use, whether you need the internet to send messages might vary. If you use the default message app that comes on your Android phone, then you don't need the internet to send messages. These text messages are sent via your sim card, and you will need credit on your sim to send messages.
Can you receive messages without credit on your sim card?
Charudatta
Charudatta
Yes, you should be able to receive calls and text messages on your default messaging app even if you do not have credit on your sim card. You do not need an internet connection to receive messages either. If you are not receiving text messages, it might be a network issue.
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Charudatta
Charudatta
Charudatta is a specialist experienced in IT and Android devices. He can provide reliable solutions and how-to tips for iPhone/Android data transfer, Android remote control, Android casting to PC, etc.
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