Have you ever found your Telegram notifications not working? If you're experiencing this issue, it might be caused by a few things.
Notifications could be turned off in the Telegram app, or there might be a small issue in the app itself. Sometimes the problem could be bigger, like a problem with Telegram's main servers. It's also possible that notifications for Telegram are turned off in your phone's settings. Or maybe your internet connection is weak, which can mess up the notifications. Also, if your phone is in battery-saving mode, it might stop the notifications from showing up.
Let's look at how to fix these issues in this post.
10 Ways to Fix Telegram Notifications Not Working
1Check the System Telegram Notifications Settings
One of the most common reasons why Telegram notifications don't work is that you accidentally turned off Telegram notifications in your device's settings. Follow the steps below to check if you enable Telegram notifications.
Enable Telegram Notifications on Mobile's Settings on Mobile
Open Settings on your iPhone.
Go to 'Notifications.'
Scroll down the 'Telegram.'
Check if 'Allow Notifications' is enabled. If not, enable it.
Note: The process to verify that Telegram notifications are enabled in your phone's settings is identical for both iPhone and Android devices.
Enable Notifications from PC's System Settings
Press the Window key and open 'Settings.'
Choose 'System' and tap 'Notifications & actions.'
Make sure the "get notifications from apps and other screens" are enabled.
Check if 'Allow Notifications' is enabled. If not, enable it.
2Enable Notifications in the Telegram App
If notifications in Telegram are not turned on, it may cause the problem of no notifications in Telegram. Open the Telegram app and check if chat notifications are enabled for groups, channels, and private chat conversations.
Check Telegram In-App Notifications on iPhone Device
Open the Telegram app on your iPhone.
Tap on "Settings" and choose 'Notifications and Sounds.'
Check if the buttons under 'MESSAGE NOTIFICATIONS' and 'In-App Notifications' are enabled. If not, enable them.
Check Telegram In-App Notifications on Android Phone
Open the Telegram app on your Android phone.
Tap the three-line button at the top left and choose 'Settings.'
Click on 'Notifications and Sounds.'
Make sure you've enabled options under 'Notifications for chats' and 'In-app notifications.' If not, enable them.
Check Telegram's Settings on Desktop
Visit Telegram on your desktop.
Tap the three-line button in the upper left corner and go to 'Settings' > 'Notifications and Sounds.'
Check if the notifications options are enabled.
Note:
Telegram states that Huawei and Xiaomi devices have task-killing services that disrupt the Telegram notification service. They recommend users add Telegram to the list of allowed apps in the security settings of these devices.
Huawei: Open Optimizer app > Launch manager > find Telegram >turn off the Manage automatically button > choose Auto-launch.
If notifications don't apply to a specific chat or group, check to see if you've muted the chat, group, or channel. To find out how to do so, follow these steps.
Unmute Affected Contacts on Telegram [iOS ver.]
Open Telegram on your device, go to 'Settings' > 'Notifications and Sounds.'
Under 'Message Notifications,' see if 'xx Exception' appears in the options.
If yes, tap the option that shows 'xx exception.' For example, you can see '1 exception' in 'Private Chats.'
Tap on the contact shown "Always off" under "EXCEPTIONS" and choose "Always On." Or you can simply select "Remove from Exceptions."
Unmute Affected Contacts on Telegram [Android ver.]
Open Telegram on your device, go to 'Settings' > 'Notifications and Sounds.'
Under 'Notifications for chats,' see if 'xx Exception' appears in the options. For example, tap the option that shows '1 exception.'
Here you can see the muted contact. Tap on it and choose Unmute.
Note: This method is convenient if you muted several chats, groups, or channels before. If you're just muting one or two contacts, just long-press on the target chat in the chat list and select "Unmute."
4Enable Telegram Background Data
When you don't enable background data, Telegram won't run in the background and notifications will certainly not show up after you close the app.
Enable Telegram Background Data on Android Phone
Go to 'Connections'/'Mobile network' > 'Data Usage.'
Tap 'MORE' in 'DATA USAGE THIS MONTH.'
Scroll down to 'Telegram' and check if 'Background data' is turned on. If not, please enable it.
Enable Telegram Background Data on iPhone
Go to 'Settings' > 'General.'
Tap 'Background App Refresh.'
Scroll down to 'Telegram' and check if 'Background data' is turned on. If not, please enable it.
5Check Your Network Connection
Telegram requires a stable internet connection. You can test your internet connection speed and quality to determine if Telegram notifications are delayed due to the internet connection. Make sure your firewall isn't blocking Telegram from connecting.
6Disable Battery Saving Mode or Low Power Mode
Many devices provide battery-saving or low-power modes to save battery life. However, this can sometimes cause problems with notifications, including for the Telegram app. Telegram also gave suggestions on adding its app to the never auto-sleeping app list on Samsung phones to prevent the phone from automatically stopping running Telegram in power saving mode.
1. Go to 'Settings' > 'Battery and device care' > 'Battery' > Background usage limits.
2. Tap 'Never auto sleeping apps' and add 'Telegram' to the list.
7Disable Do Not Disturb Mode
When Do Not Disturb (DND) is enabled, the usual notification will not be delivered. You probably have accidentally turned on Do Not Disturb mode, which needs to be disabled if you want to get Telegram push notifications.
Slide down on your device's control center, then check if the "Do Not Disturb" tab is enabled. If yes, turn it off.
8Reinstall or Update the Telegram App
Make sure that you have the latest version of the Telegram app installed. To do this, open the Play Store and click on the Updates tab. Select Telegram from the list if you want to check for updates.
9Restart Your Device
It may surprise you to learn that restarting your phone might fix Telegram notifications that do not work. This is often the quick fix to resolve many issues.
10Contact Telegram Support
The Telegram support team is active and eager to resolve users' concerns related to the applications. Keeping in touch with the support team and notifying them of your issue is a great idea.
Bonus: See Telegram Notifications on Another Phone
AirDroid Parental Control is the perfect solution for parents who want to view their child's Telegram messages on another phone or for anyone who wants to keep track of their notifications while away from their primary device.
AirDroid Parental Control & Telegram Monitor
Sync notifications on Telegram
Set keywords to detect if message conversations are healthy
Monitor Telegram screen time
Screen mirroring live messages on Telegram
Wrapping Up
We hope this article has helped you resolve the notification issue with Telegram. However, if you are still experiencing difficulties with Telegram notifications not working as they should, remember to contact Telegram Support.
Elsa has worked on a number of iOS & Android solutions, she can always find her way around almost any application. She is an accomplished, skilled and versatile writer with more than 7 years of technical article writing experience.
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