Fixed: Find My iPhone Not Updating Location

Elsa Updated on Nov 28, 2024 Filed to: iOS Parental

Since iOS 13 and later, Apple has combined Find My iPhone and Find My Friends into a single app called Find My. With it, you can not only track your Apple devices but share your location with other Apple users.

However, one common challenge users often face is Find My not updating locations of friends or devices when due. If you're also caught in this issue right now, don't worry. We have solved this problem successfully! Now, we'd like to share our practical solutions.

fix Find My iPhone not updating location

Why is Find My iPhone Not Updating Location?

Find My iPhone not updating location is not a new issue. It has been occurring for a long time and often happens due to the following reasons:

  • Network Issues: 
  • If the internet connection on your device or the target device is poor and unstable, Find My cannot update the location in real time.

  • Device Status:
  • When you notice someone's location not updating on Find My iPhone, then the issue might be with their devices. If a device is offline, turned off, or out of battery, Find My cannot update its location until it is back online.

  • Incorrect Settings: 
  • When someone's timestamp on Find My hasn't been updated, there is a chance that they set the wrong date and time on their device. Inaccurate date and time settings have the ability to disrupt network and location services, affecting the ability to update location information.

    Note: If the location service or Find My of the device which you want to view its location is disabled, you might see "no location found" on Find My.
  • iPhone or Find My Glitches: 
  • Temporary bugs can also cause Find My iPhone not to update its location or even not work.

How to Fix Find My iPhone/Friends Location Not Updating

Now that you know the major reasons why is Find My iPhone or Find My Friends not updating its location, let's look at how to fix it. I am going to introduce 5 solutions (the more advanced the method is, the more effective it is in solving this issue).

Fix 1: Add a Notification for Someone's Location

According to what Reddit users shared, adding a notification for someone's location in the Find My app managed to solve this issue. Doing so helps ensure you get notified when their location changes.

Now, follow these steps to fix the issue when someone's location is not updating on Find My:

  1. Step 1.Open the Find My app on your iPhone.
  2. Step 2.Go to the "People" tab at the bottom, then choose the name of the person whose location didn't update.
  3. Step 3.Tap on "Add" under the "Notifications" section.
  4. Step 4.Choose "Notify Me" to set up notifications when they arrive at or leave a specific location.
  5. Step 5.Lastly, tap "Add" to save the settings. After that, the location might be updated properly.
  6. add notifications for someone in Find My

Fix 2: Set Date & Time Automatically

If the person you want to view their location has set the date and time manually, then "Find My iPhone location not updating" definitely occurs. 

During my test, I changed the default date and time on purpose on my iPhone 11, and then my iPhone 14 (location-shared device) cannot update its latest location.

And you guess what? When I set the date and time automatically with my time zone, my iPhone 14 updated the iPhone 11's location immediately. So, to fix someone's location not updating on Find My iPhone/Friends, follow these:

  1. Step 1.Open the "Settings" app of the device on which you found the location not updating.
  2. Step 2.Go to "General" and then "Date & Time."
  3. Step 3.Turn on the "Set Automatically" switch.
  4. set date and time automatically

Now, open Find My on your iPhone, and you'll see the location updates of that device.

Fix 3: Ensure the Device Is Online without Off

Though Find My has a feature to let you track Apple devices even when they're offline or powered off, you can only see the last location rather than the updated one. Therefore, when encountering Find My location not updating for one person, go to check if his or her device is turned off or not connected to a network.

If yes, ask them to power it on and online. After that, the location data on Find My will be updated.

Fix 4: Reconnect to a Stronger and Reliable Network

Find My needs a robust and reliable Internet network to update your friend's location. If your or your friend's device network is weak, Find My won't be able to refresh the changed or tracked location. So, to solve this problem, make sure both of you are connecting to a more robust network or activating cellular data.

Fix 5: Restart Find My or iPhone

You can also reopen Find My or reboot your iPhone if the issue persists. When you restart your phone, it can resolve minor software glitches or temporary network issues that may prevent the Find My app from updating the location. Moreover, a restart can clear background apps and processes, which might allow Find My to function more effectively.

Best Alternative to Find My When It's Not Updating

If, after you've tried the above solutions, your Find My app isn't updating the location, then it's time to seek another option. After all, your peace of mind and the safety of your loved ones or devices are too important to leave unresolved.

As of now, the best alternative to Find My app is AirDroid Family Locator. It can track real time location for all iOS and Android devices without glitches. This tool even allows you to recap the 30-day location history; this makes up for Find My's shortcomings.

AirDroid iPhone Location Tracker

Breathtaking, isn't it? Now, click here to try AirDroid for free.

FAQs About Find My iPhone Not Updating Location

How Often Does Find My iPhone Update?
The frequency of Find My location updates can vary depending on the GPS signals, the device settings, and network conditions. As long as all these are settled down and Find My iPhone is working optimally, the Find My app provides location updates every minute.
Does Find  My iPhone Notify When You Stop Sharing Location?
No, Find My iPhone or Find My Friends will not notify others when you stop sharing your location. However, they may notice if they visit the "People" section in the Find My app, where the name of anyone who has stopped sharing their location will no longer appear.

Recap

We hope you find the solutions we've shared above helpful in solving the "Find My iPhone not updating location" problem.

To fix it, first, go to add a notification for their location changes to make Find My update and notify the location in time. You also need to check if your Internet connection is stable. Additionally, since this problem is not caused by one party, contact your friends to ensure their phone is on and the date & time is correct.

If those steps don't seem to help, consider contacting Apple Support or exploring alternatives like AirDroid for tracking and getting real-time location updates.

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Elsa
Elsa
Elsa has worked on a number of iOS & Android solutions, she can always find her way around almost any application. She is an accomplished, skilled and versatile writer with more than 7 years of technical article writing experience.
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