Home> Tutorial> How do I configure the Factory Reset Policy in AirDroid Business to protect data security?
Table of Contents
Part 1: What is the Factory Reset Policy?
Part 2: Steps to Set up the Factory Reset Policy
Step 1: Access Policy Setting
Step 2: Create or Edit a Policy
Step 3: Access the "Factory Reset" Policy Setting Section
Step 4: Set up the Factory Reset Policy 
Step 5: Click "Save" and Apply the Policy
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How do I configure the Factory Reset Policy in AirDroid Business to protect data security?

Table of Contents[ShowHide]
Part 1: What is the Factory Reset Policy?
Part 2: Steps to Set up the Factory Reset Policy
Step 1: Access Policy Setting
Step 2: Create or Edit a Policy
Step 3: Access the "Factory Reset" Policy Setting Section
Step 4: Set up the Factory Reset Policy 
Step 5: Click "Save" and Apply the Policy

Factory reset is a process that restores the device to its original factory settings, erasing all user data and configurations and returning the device to its initial state. While this can be helpful for troubleshooting, it also poses a significant risk if misused, as it can lead to the accidental or intentional deletion of important data and configurations. That's where AirDroid Business's Factory Reset Policy comes into play.

In this article, we will introduce what Factory Reset Policy of AirDroid Business is and the steps to set up this policy. Let's dive in!

1What is the Factory Reset Policy?

The "Factory Reset Policy" of AirDroid Business is a device management policy that allows or disables device users to initiate a factory reset from the device's settings menu.

This policy aims to prevent device users from intentionally or accidentally deleting important data or configurations.

However, this policy does not apply to a hard reset (factory reset with hard keys). A hard reset refers to using the physical buttons on the device (like volume and power buttons) to force a factory reset. It is usually used when the device does not start or operate normally. In other words, The "Factory Reset Policy" cannot prevent users from performing a factory reset using the hard keys.

2Steps to Set up the Factory Reset Policy

  1. Step 1
    Access Policy Setting
  2. Log into Admin Console, navigate to the "Policy & Kiosk" Section on the dashboard, and click "Policy & Kiosk Config Files".
  3. access policy

  1. Step 2
    Create or Edit a Policy
  2. In this section, you have the option to either create a new policy or modify an existing one.
  3. ● To create a new policy, click on "+Create Config File", choose "Policy" and then click "OK" on the pop-up.

  4. create a new policy

  5. ● To modify an existing Policy, switch to the "Policy" tab, select the Policy File you want to modify.

  6. modify an existing Policy 1

  7. Click on the "Edit" Button in the top right corner. On the following page, you can set all kinds of limitations and settings for your config file.

  8. modify an existing Policy 2

  1. Step 3
    Access the "Factory Reset" Policy Setting Section
  2. Click on [Restrictions], and find the "Safety" section. Here, you can configure the "Factory Reset" Policy Setting.
  3. Access-Factory-Reset-Policy-Setting-Section

  1. Step 4
    Set up the Factory Reset Policy
  2. ● To allow users to use Factory Reset, turn on the switch on the right.
  3. ● To disable the Factory Reset usage, turn off the switch on the right.
  4. Set-up-the-Factory-Reset-Policy

    Note : This Policy only supports devices with Android 5.0 and above.
  1. Step 5
    Save and Apply the Policy
  2. After setting up the "Factory Reset" Policy , click "Save" button on the top right corner.
  3. save policy

  4. Then, return to the Policy Management section, select the policy you created or edited, find the [Apply Config File to the following devices/groups] and click [+Add]. Choose the devices or groups you want to apply the policy to and confirm.
  5. apply the policy 1
    apply the policy 2

Now, you have now successfully configured and applied the Factory Reset Policy. By doing so, you can prevent the intentional or accidental deletion of crucial data and configurations, enhancing data security and device management efficiency in your organization.

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