[Fixed] AnyDesk Disconnected from the AnyDesk Network

The AnyDesk disconnected from the AnyDesk network error message can sometimes frustrate users. It happens when the connection between the AnyDesk client and AnyDesk servers has some issues. However, it is a common and fixable issue.

In this guide, we will first examine what causes the "disconnected from the AnyDesk network" error and then present 8 proven fixes to resolve this error message. So, keep reading to resolve the issue yourself and access AnyDesk like before.

Part 1. Why Is AnyDesk Saying Disconnected from the AnyDesk Network?

The AnyDesk disconnected from the AnyDesk network error mainly occurs when the AnyDesk client and AnyDesk servers are not able to make a proper connection.

There are three possibilities as to why you are seeing this error message, as follows:

The above issues can offer if:

All the above reasons can lead to AnyDesk disconnected from the AnyDesk network error issue.

Part 2. How to Fix AnyDesk Disconnected from the AnyDesk Network

It is likely that you don't know the root cause of why the "disconnected from the AnyDesk network" error message is showing in your case. So, the best approach is to try out the below 8 proven ways to fix this issue:

Fix 1: Check the Internet Connection

If your internet connection is disconnected or weak, the AnyDesk client will not be able to communicate properly with AnyDesk servers. So, the first fix is to check your internet connection.

Make sure you are connected to the internet and that the connection is fast and stable. To check internet speed, you can use an online internet speed tester, like Ookla.

If your internet connection is working perfectly, head to the next fix.

Fix 2: Check AnyDesk Servers Status

There is a possibility that AnyDesk servers are down or experiencing issues, which can cause the "disconnected from the AnyDesk network" error. Therefore, you should check the status of AnyDesk servers as follows:

If there are no issues with AnyDesk servers, then proceed with the third fix.

Fix 3: Set the System Clock Correctly

Many users have reported that AnyDesk disconnected from the AnyDesk network error occurred because their system clock was incorrect. Simply put, your time zone settings may not be correct, so the system time with an online time server is not synchronized. Therefore, the next fix is to check and set your system clock correctly, as follows:

Once you have fixed the system clock, check to see if the AnyDesk error has disappeared or remained.

Fix 4: Allow AnyDesk Through Firewall

Your OS firewall may sometimes prohibit some apps from functioning properly. So, there is a possibility that it also interferes with AnyDesk. Therefore, you should allow AnyDesk through the firewall as follows:

Now that AnyDesk will face no interference from the firewall, try to use it again and see how it goes this time.

Fix 5: Turn Off Antivirus Software

If you are using third-party antivirus software, it may interfere with the connection. Therefore, you should turn off antivirus software temporarily. To do so, simply open the antivirus software and locate its option to disable protection temporarily.

Fix 6: Update AnyDesk

The AnyDesk disconnected from the AnyDesk network error can also occur if you are running an outdated AnyDesk version. So, check if there is a new version of AnyDesk available and install it.

To update AnyDesk, go to Settings > Access. Choose one of the options under the Automatic Update section. Once done, your AnyDesk software will update regularly as the new version is released.

Fix 7: Disable IPv6

Internet Protocol Version 6 (IPv6) is a network layer protocol that ensures communication happens over the network. Some users have reported that disabling IPv6 can fix the disconnected from the AnyDesk network error.

To disable IPv6, follow the below steps:

Now that IPv6 is disabled, you can see if the error is resolved in AnyDesk.

Fix 8: Flush the DNS Cache

If the local DNS cache is corrupted, it can compromise the remote connection. So, it is recommended to flush the DNS cache as follows:

Once DNS is flushed, launch AnyDesk and see if the disconnected from the AnyDesk network error is resolved.

Part 3. Better Alternative to AnyDesk

If you are unable to resolve the AnyDesk disconnected from the AnyDesk network error or you just want more reliable software, then AirDroid Remote Support should definitely be on your watch.

AirDroid Remote Support is a powerful remote access software. It provides error-free instant remote support and control for desktop and mobile devices. It ensures real-time fast support without any connectivity issues.

The key features of AirDroid Remote Support software are as follows:

In short, AirDroid is a full-fledged remote support solution that meets almost all remote support needs, such as IT support, secure remote work access, customer support, etc.

So, why think more? Download AirDroid Remote Support software and enjoy the full potential of remote access and support.