How to remote access a device via Admin Console on AirDroid Business?

Table of Contents[ShowHide]

Step 1: Log in to Admin Console

Step 2: Select the Device: Method 1; Method 2

Step 3: Initiate Remote Operation: Method 1; Method 2

Step 4: Start Remote Access session

Admin console provides most of the functions of remote access. Should the web interface does not fit your demand, please check the following article to determine which interface may serve you the best: Introduction to Controller and Controlled End

To remote access your devices via the Admin Console, you will need a chromium-browser and follow the steps below:

Step 1
Log in to Admin Console.

Step 2
Select the Device

Method 1

Choose the Screenshot and/or Camera template.

Method 2

Choose "Device List" from the "Devices Tab".

Step 3
Initiate Remote Operation

Method 1

If you've chosen the "Screenshot" or "Camera" template in Step 2, Click on the screenshot or camera of a device and choose the remote operation option.

Method 2

If you've chosen the "Device List" in Step 2, click the remote operation option in the Device List.

Or you can click the Remote Operation in the Device Name.

Step 4
Start Remote Access session

After clicking the remote operation option, the following page will pop up.

Click the gear icon on the top right, Choose the connection mode and start your remote access session.

Tips:

What is Connection Mode？
We offer two types of connection modes, General Mode, and Dynamic Mode.
General Mode
General Mode has a faster connection speed, lower frame rate, and lower data consumption. You can configure the Image quality to High, Medium, or Low.
Dynamic Mode
Along with the recent updates, we created a new method of connecting to your device. The user can adjust the image quality and FPS to make the image in remote control smoother. You can only use Acquire Remote Sound and Voice Call in Dynamic Mode.
1. Remote Sound is available for Standard and Enterprise plans.
2. You may experience a few seconds delay when trying to build an initial connection.

If you want to view the Device Information, you can click the icon in the upper right corner and the device information.

Note : some of the remote access features are not available on the Admin Console. Please refer to this article for more details.

And that's it! You now know how to remotely access a device using AirDroid Business's Admin Console.

Should you want to know how to remote access a device from the controller app, please check this article.

Also, if you are interested in the remote operation via the desktop client, please check this article.

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How to remote access a device via Admin Console on AirDroid Business?

Method 1

Method 2

Method 1

Method 2

Tips:

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